Lagos: Urban waste collection requests via WhatsApp from October 1st

The Municipality of Lagos extends its waste collection services to WhatsApp, facilitating citizen contact.

WhatsApp interface of the Municipality of Lagos with municipal service icons.
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WhatsApp interface of the Municipality of Lagos with municipal service icons.

From October 1st, the Municipality of Lagos will allow requests for urban waste collection through WhatsApp, expanding communication channels with citizens.

The Municipality of Lagos has announced that, from October 1st, citizens will be able to make requests for the collection of bulky waste, green waste, and other urban waste through WhatsApp. This new functionality aims to simplify and streamline contact with municipal services, avoiding unnecessary travel.
Contact can be made via the number +351 969 293 218, from Monday to Friday, between 9:00 AM and 5:00 PM. This measure is part of the municipality's strategy to modernize its services and expand contact options for residents.
In addition to collection requests, the instant messaging platform will also be used to clarify doubts and access information about the municipality's various services. This initiative complements existing service channels, offering a more convenient and direct way to communicate.
The WhatsApp service is integrated into the Citizen and Business Office and will operate during the established service hours.
Based on information from the official source: Câmara Municipal de Lagos (29/09/2026)